Heal Yourself Naturally - The Pat Cash CBD Range

Refund Policy

Effective as of 5th April 2024.

At Pat Cash CBD, we take pride in the quality of our CBD products and are committed to providing our customers with the finest experience. Your satisfaction is our top priority, which is why we offer a straightforward refund policy.

Refund Conditions

Satisfaction Guarantee: If for any reason you are not fully satisfied with your purchase, you may request a refund within 30 days following the date of purchase. We want you to feel confident and content with your purchase, and if you're not, we're here to help make it right.

Damaged Items: If you receive a product that is damaged or compromised in any way upon delivery, please report it to us as soon as possible. We will need proof of damage (such as photographs) to process your refund promptly.

How to Request a Refund

Contact Us: To initiate a refund, please reach out to our customer service team using the contact form available on our website. Provide your order number, the name of the item(s) you wish to return, and the reason for your refund request.

  1. Review: Our customer service team will review your refund request and contact you to further discuss the matter. This may include asking for supporting documentation or additional information about the product condition.
  1. Approval: Once your refund request is approved, we will inform you via email. The refund will be processed back to your original method of payment.
  1. Processing: Please allow up to 14 business days for your refund to be processed. Note that depending on your card issuer, it may take additional time for the refunded amount to post to your account.

Please note that for returns due to dissatisfaction, the item must have been used to a minor extent and not consumed or used up entirely. Products must be returned in their original packaging, and customers are responsible for the cost of shipping the product back to us.

If you have questions about our refund policy or need assistance with a refund, please do not hesitate to reach out to our support team. Our goal is your complete satisfaction, and we are here to ensure a pleasant and risk-free shopping experience.

By making a purchase on our website, you are agreeing to this refund policy. Pat Cash CBD reserves the right to modify this policy at any time. Changes will be posted on our website with an effective date.

Thank you for choosing Pat Cash CBD. We appreciate your business and trust in our products.

Contact Us

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